Bebo is now using the Ooyala player for both KateModern and Sofia's Diary. We know there have been a lot of complaints about the player not functioning properly so we would like to collect all the information we can about the problem in one place.
Ooyala is a new company, and as such are fully dedicated to making this player work for everyone. If you leave a detailed description of your problem below we will make sure it gets passed along.
Computer type and model:
Operating system and version:
Browser type and version:
Flash version (check here):
Do you observe the problem on LG15today, Bebo, or both:
Exact nature of the problem (give any details you think might help by describing what you actually see when the page loads.:
If you prefer to provide the information by e-mail send it to [email protected]
Note: It appears that "wildvlad" who has left several comments is a developer at Ooyala and is actually in charge of the player loading. It appears that some new stuff which was introduced by Adobe in Flash 9.0.115 is broken for some users.
We received the following by e-mail:
"Please let me know if you got any email messages from users who is using older version of Flash who has permanent access problem (i.e. after browser refresh player does not come up)."
It also indicated they are working on the problem and hope to have a solution soon.