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On the comments under this video, Terrence posted as Charlie and said:
Anyone for sloppy seconds? You'd better get cracking...
Inverting the puzzle images reveals pictures including Gavin and the messy garage at Gavin's Aunt Joan's house (recognizable from when Tariq and Gavin were first setting up their business.) In addition to these clues, it has been pointed out that the general shape of the collage is that of a bird - possible pigeon reference or street name or ???
The letters in the puzzle image are "KXLgBfQkRX." Advancing each letter by 3 places alphabetically, K becomes N, X becomes A, L becomes O, etc. so the letters become "NAOjEiTkUA" which when reversed becomes "Auntie Joan."